Arbor Village Apartments

State:	North Carolina
Address:	839 Scaleybark Rd, Charlotte, NC 28209
Zip code:	28209
Phone:	(704) 527-8186
Website:	http://www.arborvillagecharlotte.com/

Monday:	9:00 AM – 6:00 PM
Tuesday:	9:00 AM – 6:00 PM
Wednesday:	9:00 AM – 6:00 PM
Thursday:	9:00 AM – 6:00 PM
Friday:	9:00 AM – 6:00 PM
Saturday:	10:00 AM – 5:00 PM
Sunday:	Closed

• Elissa Robinson
  
  
  (February 6, 2019, 6:57 pm)

  The staff is the best! The ladies in the office are always willing to help! Beautiful apartment!

• Brittany Williams
  
  
  (December 13, 2018, 8:58 pm)

  I began calling Arbor Village home a little over three months ago now. I can honestly say I’ve thoroughly enjoyed my experience. I work so much and if I ever need anything from the residence staff outside of hours, I can simply ask and they will make all accommodations (including Rodiero delivering my mail)! Also, the valet trash pickup is the MOST convenient thing ever!!
  
  The only reason I did not give 5 stars is due to the fact that maintenance is understaffed. Those men work so hard and they’re amazing at their jobs, but they need to be multiplied by two in order to complete services in a timely manner. However, they’re ALWAYS so pleasant to be around while they’re working, even in emergencies!
  
  I hope all of the staff of Arbor Village know they are appreciated for all they do for us! Thanks for helping make Arbor Village my first home in Charlotte!

• Giselle W.S.
  
  
  (November 23, 2018, 10:09 am)

  EDIT 11/23: It was a rough year but the past six months have been wonderful. Staff is attentive and not rotating in and out, trash is picked-up regularly and landscaping kept up. The building and most appliances are still old but this is what I expect of one of the lowest rents in the area. I'm very happy living here and thankful for the new management.
  
  EDIT 6/29: The staff has changed again. After multiple renovations and management changes, I feel like we're heading in the right direction. They committed to fixing multiple recurring issues and given me callbacks for a change.
  
  EDIT 5/24: They have fixed the windows, after six months. The landscape has been improved. Arbor Village replied below asking I put in maintenance requests for my issues; I've done that, three times. Last update from 4/18: "The contractor will be on site." Look, I am paying a good price, I don't expect a luxury spot. Just good service and attentive staff. I can forgive the bugs and the building being old. I can't forgive terrible service. The building has been in maintenance since September (I moved in in August) and the lights are still broken outside and construction debris is all over.
  
  ORIGINAL: How am I on the 3rd floor and still find a cockroach inside at least once a week? The AC Unit is moldy so I'm constantly sick, the floor in the bathroom is all bubbly from moisture underneath, and the paint job they tried to do covers appliances, light mirrors, door knobs and cabinets, but misses behind anything like a toilet or cabinet that may be in the way of the wall. LOL The windows don't work and I was told they'd be replaced - God knows when... The shower epoxy is peeling everywhere, the cabinets are unfinished and all the nails and screws are exposed, with pieces falling off often. Maintenance will come in smelling like cigarettes and with dirty shoes on my carpet, I can always tell when they've come in (usually a few days after my request is put in). Lawn and landscaping maintenance is minimal, there's dead branches all over just waiting to fall on your car. My deadbolt is broken because they stripped the wooden door frame, so that's safe.... I could go on.

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